Privacy Policy

Ravisutra Nexora Global Pvt Ltd ("Travifai") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

Account Information: Name, email address, phone number, and account credentials.
Booking Data: Travel dates, destination preferences, and chat history with hosts.
Partner Data: Business registration details, property locations, and operational data for B2B partners.
(Note: We do not store sensitive payment details like full credit card numbers or UPI PINs on our servers).

2. How We Use Your Information

We use your data strictly to operate our travel marketplace:

To facilitate direct bookings and enable the in-app chat feature between guests and hosts.
To process SaaS subscriptions for our B2B partners.
To personalize your travel discovery (e.g., matching you with properties based on your selected travel moods).

3. Data Sharing within the Ecosystem

To make travel direct, we must share necessary booking details (such as your name and contact number) with the specific hotel or travel agency you book with. We do not sell your personal data to third-party marketing agencies.

4. Your Rights

You have the right to request access to, correction of, or deletion of your personal data stored on our platform. To exercise these rights, please contact our support team.